FAQs

Q?HOW WILL OUR FAQ HELP OUR CUSTOMERS ?
A.

B Shea Surfaces is pleased to provide the information below as you begin choosing the best countertop for your lifestyle, needs and appearance.  Our sales and design team will assist you and answer any further concerns or questions regarding Stone (Granite & Marble or Quartz) and Solid Surface countertops for your home.    We are providing our most frequent questions and answers.

Q?What will I need before selecting my countertop product?
A.

We will need a floor plan or a drawing of your cabinet layout.  This will allow us to determine the number of slabs needed to fabricate your countertops.

Q?How long will the entire process take? If a remodel how long will I be without my Kitchen or Bath?
A.

Usually a template can be made with your existing countertops.  After template, the tops are fabricated and installed in 7-10 business days. Please keep in mind, every job is custom and different,  therefore we treat each job independently.

Q?How do I select my Stone?
A.

Your salesperson will assist you with your product selection in our showroom or at one of our stone distributors.  A color sample is not always available for Granite or Marble.  You stone selection may be photographed when selected.

Q?Where does Granite come from?
A.

Granite is quarried in its natural from directly from the earth, cut and processed by machine.  Because of its extreme stability it can be polished to a mirror-like finish.  HONED GRANITE is granite that has NOT been polished to shine and has a matte finish and is usually a lighter color.

 

Q?Is Honed Granite more likely to stain?
A.

Honing slightly changes the porosity of the stone.  However, proper sealer will prevent it from staining.

Q?Is Granite more expensive than man made materials?
A.

Depending on the availability, color and country of origin.  These are major factors that affect the price of granite.  However, many granite colors are available at the same price or even less than man made products.

Q?Is Quartz (Engineered Stone) a man made material?
A.

Yes….Quartz is made by combining 97% natural quartz with 5% polymer resins.  It is a super-hard, low maintenance surface with the look and feel of natural stone.  It is available in a variety of color options, is non-porous and never needs to be sealed.

Q?What determines the price of a countertop?
A.

There are many factors involved in pricing countertops.  These include material cost, quantity of slabs. design and edge profile.  Once you have chosen a particular stone, the fabricator will need either an accurate drawing or a field visit in order to firm up an estimate.

Q?What about a favorite movement area on my stone slab, can I have it on the Island?
A.

We would encourage you to visit our facility after the template so you can participate in the layout process.   At that time we will be able to discern the location of this area.

Q?How can countertop seams be kept to a minimum?
A.

In planning your countertops, slab size must be kept in mind.  An average slab size is 110” x 66”. Colors in larger slab sizes are unusual, therefore large surface areas may require a seam. During templating, we work with you to lay out your top with a minimum amount of seams.

Q?Does Granite Stain?
A.

Most Granite is impossible to stain.  We use a sealer with a 15 Year Warranty and seal all countertops we fabricate.  Please see question above about the use of Marble.

Q?Can Marble be used in a Kitchen?
A.

Yes…but weigh the decision carefully.  Marble is susceptible to staining, scratching and etching.

Q?What are Remnants?
A.

Remnants are smaller pieces of stone from previous installations.  If the size needed is available, remnants are less expensive and may be used for smaller countertop applications.

Q?Are undermount or drop in sinks better to use with granite tops?
A.

This is a personal preference.  If installed properly, both are sanitary and safe.  In a kitchen countertop, an under-mount sink is the most popular as it is easier to wipe crumbs and other food items directly into the sink.

Q?Will I need additional cabinet support to extend granite beyond my cabinet?
A.

Yes, it is recommended that corbels, or structured support be used when an overhang exceeds 10 inches for 3cm stone and six inches for 2cm stone.